Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

John F
first class service in all aspects of sale and after care, having used SMV before I had no problem returning for a new van
Jill M
Fantastic service, staff really helpful & friendly. Sorted our problem out straight away. We were on holiday 100's of miles from home, amazing service from start to finish.
Kev Burton
We at @JohnBurtonSigns bought our last two vans from SMV and still going strong
Alan H
Took the company van there for a service. While I was waiting, I wandered down to ASDA, unfortunately I bought waaay more than I could carry back with me (including a microwave!), but a quick call to SMV and they sent somebody to pick me up!
Highly recommend them.
Ally F
I was very impressed with the service offered by SMV with a very efficient sales person and good communication.
Malcolm P
Experience with SMV commercial LTD has overall been excellent. Good customer service , easy one to one communication , good advice through the process, I certainly would recommend them
Harriet - HJ Renovations
Great meeting you today and doing business with you. In my experience, I feel it is necessary to inform you that the care and consideration along with attention to detail are second to none. I look forward to our business growing and increasing our fleet with you, I understand that you are in the business to make money but I genuinely felt that you had our best interests at heart and not your own pocket which makes me feel comfortable in a very uncertain future at the moment. I look forward to doing future business with you.
Acacia R
Amazing customer service over the phone, as well as their Facebook customer service too. Always so quick to phone or reply and help you out. Leanna has been especially helpful to me with a few enquiries I've had and she's been brilliant
Graham
Hi Sarah. Thank you very much for all yours and Mel's help with purchasing my van, the service I received from yourselves was outstanding.
A Dunn
Fantastic service from the second I picked up the phone. Had to take my van in as a breakdown after an injector died. I only had limited time to get the job done as I don't live in the area & SMV were fantastic at getting the job done swiftly and the customer service from Nick was the best I've ever received from a garage, friendly, honest and had time to talk everything through. I'll do my best to go out of my way to get my van serviced there in the future when visiting family in the area. Thanks SMV :)
Andy V
I took my new VW Ocean California into SMV for them to track down an irritating rattle. I received amazing service from the front desk, service management & mechanic. The vehicle was cleaned and ready to collect (minus the rattle). All very friendly, knowledgeable and helpful. I will not hesitate to take my vehicle to SMV in futire. Highly recommended.
Walter Wall Carpets and Rugs
Dear Mr Gordon,

We are just writing to thank you again for the excellent service you and your team have given to us in the purchasing of our new van.

Your expert advice and honest approach made our decision a lot easier. As always you were extremely helpful and never pushy.

All your colleagues from the reception to the workshop were always very helpful and obliging at all times and could not have done anymore to make our visits a pleasurable experience.

We are thrilled with our new transporter.
Mac Chappell
First time here for commercial MOT. Friendly and efficient. I wouldn't hesitate to recommend them. MOT tester was probably the best I have met!
James Evans
Been dealing with Gordon and Steve for years - great guys!
HMS Mobility Solutions Ltd
I have purchased several vans over the years from Merc and I have found switching over to VW the best ever buying experience from Gordon at SMV Commercials. The whole team are really good. I have no hesitation in recommending SMV. Thank you Gordon & team.
N. Howgill
Very good service can not think of a reason to complain. Could not recommend more highly nearly due for a new van and they will be my first port of call.
Paul - Walter Wall Carpets & Rugs
A big thank you for the excellent service i received from your company.
Gordon & Matt were very obliging at all times and very knowledgeable about the Transporter. Thank you for spending the time with me and Louise at the handover. I am very delighted with my new van.
L. Bukackova
My husband brought a lorry for his scaffold company ( woodys scaffolding ) two months ago. Starter motor went today he phoned them at 830am and they were out in two hours replaced it no questions. You can not ask more then that. Thank you smv commercials can not speak highly enough of you.