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COVID-19 Business Updates

23 March 2020

Statement from Volkswagen Commercial Vehicles UK

In light of recent government communications and advice from the World Health Organisation regarding COVID-19, we are working closely with Volkswagen Commercial Vehicles UK to take the appropriate actions to maintain the safety of our staff and customers. As it stands today, we are taking appropriate precautions but remain very much open for business as usual. If you have any sales, servicing or general enquiries, or you are looking to order parts or accessories then please contact us as usual on 01935 478826. During this time handovers will be conducted in a way to reduce physical contact to ensure staff and customers safety. Please check our social channels for any further updates.

Heavy Vehicle (HGV) Testing. (Statement from DVSA)

Because of the COVID-19 pandemic we’ve taken the decision to suspend heavy vehicle testing all Heavy Goods Vehicles (HGV), trailers and Public Service Vehicles (PSV) for up to 3 months. Today (Friday 20 March) we’ve taken the difficult decision to suspend heavy vehicle testing for 3 months, with immediate effect, invoking Clause 13, Force Majeure, of the contract between DVSA and the Authorised Testing Facilities where these tests are carried out. From 21 March all HGVs, trailers and PSVs with an annual test to expire in a particular month will be issued with a 3-month certificate of exemption (CTE) until further notice. We want to ensure that all heavy vehicles and trailers remain legal whilst the country deals with the COVID-19 outbreak. So DVSA will be implementing the provisions within the Plating and Testing Regulations and Motor Vehicle Test Regulations which provide for HGVs, trailers and PSVs to be exempted from the annual roadworthiness test. Paper certificates will not be re-issued for HGVs, trailers and PSVs but we will amend the digital record so that vehicles can continue to operate. We’ll be issuing further guidance in due course regarding the exemption process. We know that the annual test is an important part of your business but, as we are sure you will understand, these are exceptional circumstances. DVSA will refund all reservation fees for events scheduled from 21 March 2020. Until notified you don’t need to ask us for additional testing capacity while exemptions are being issued. Please visit GOV.UK for the latest information. We’ll issue further information as we have it available to tell you how we’ll deal with the quarterly booking process.
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